Terms

Terms and conditions

Effective date: 5 September 2025

These terms explain how you may use the website at www.be-the-one.co.uk (“the site”). By using the site you agree to these terms. If you do not agree, please do not use the site.

1) Who we are

The site is operated by [Organisation name] (“we”, “us”, “our”). Contact us at hello@be-the-one.co.uk or write to: [Postal address].

2) About this site

The site provides information about suicide awareness, support and training opportunities. It does not provide medical, clinical or emergency services. If someone is in immediate danger, call 999.

3) Using the site

You must use the site lawfully and not misuse it (for example, by introducing malware, scraping, or attempting to gain unauthorised access).
We do not guarantee the site (or any content) will always be available or be uninterrupted.
We may suspend, withdraw or change all or any part of the site without notice.

4) Information only (no advice)

Content is provided for general information. It is not a substitute for professional advice. Always seek the advice of qualified professionals regarding any mental or physical health concerns.

5) Links to other websites and apps

The site links to third-party websites and services (for example, helplines, apps and training). We are not responsible for their content, availability, or privacy practices. You should read their terms and privacy notices.

6) Intellectual property

You may: (a) view pages on a device; (b) print or download content for your personal use or for internal, non-commercial use within your organisation, provided you do not modify it and you acknowledge the source. For any other use, including reproduction on another website or in publications, please contact us for permission.

Third-party logos and trademarks remain the property of their respective owners and are used for identification only.

7) Stories and user content

If you submit a story, image or other material to us, you confirm that it is your own work (or you have permission to share it) and that it does not infringe anyone’s rights. You grant us a non-exclusive licence to use, edit and publish that material on the site and associated channels for the purpose of suicide prevention communications. We may decline to publish or remove material at our discretion (for example, for safeguarding, privacy or legal reasons).

8) Privacy and cookies

For information about how we handle personal data, see our Privacy notice. For cookies and analytics, see our Cookies policy.

9) Our responsibility to you

We do our best to ensure content is accurate and up to date, but we make no warranties, representations or guarantees that it is complete or free from errors.
To the extent permitted by law, we are not liable for any loss or damage arising from your use of (or inability to use) the site or reliance on its content.
Nothing in these terms excludes or limits liability where it would be unlawful to do so (for example, for death or personal injury caused by our negligence or for fraud).

10) Accessibility

We aim to meet recognised accessibility standards. If you experience barriers or need information in a different format, please see our Accessibility statement or contact hello@be-the-one.co.uk.

11) Changes to these terms

We may update these terms from time to time. Changes take effect when published on this page. Please check back regularly to stay informed.

12) Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction in relation to any dispute.

13) Contact us

Questions about these terms? Email hello@be-the-one.co.uk.

If someone is in immediate danger, call 999.
This site does not provide emergency response and emails are not monitored 24/7.